Kstrata
As a full-service software solutions provider, we provide hands-on professional IT services to ensure operational reliability, as well as expertise to help develop and implement transformative technology.
Helpdesk & Application Support
Our clients benefit from our extensive knowledge bank and talent pool to access the help they need to make effective use of their application systems. From general helpdesk and technical support to developing and retaining specific technical expertise, we ensure that we can handle the issues when they arise, with professionalism and competence.
System Testing
We have developed methodology and automation to ensure systems are tested thoroughly and efficiently through the software development life-cycle, reducing manual tasks, helping identify and resolve defects early in the process and cutting down the time between releases.
IT Project Implementation
We have assisted in the successful implementation of multiple IT projects over the years. From major upgrades to complete system overhaul, we have collaborated with IT Teams and system integrators and facilitated the handover from development to post-implementation support. From requirements gathering, specification, development, testing, go-live and beyond, we will be with your team all the way.
Knowledge Retention & Transfer
Information and skill sharing is embedded in our working methods and in our team structure, thus helping our clients reduce key person knowledge risk. We invest in skill development and staff retention that form our stable and ever -growing knowledge bank and talent pool.
Specialist Services
- Software selection advisory
- Technical and business user training
- Application and software platform migration strategy
- Project crisis management and recovery
